MobiSend · US guest payments

Pay toward another person’s T-Mobile Prepaid service

Support someone who uses T-Mobile Prepaid. Ask them to confirm their account type so your help goes through the right payment flow.

Review the recipient and total before paying

Before you help this recipient

Confirm T-Mobile Prepaid; Metro and T-Mobile postpaid are different choices.
Get the recipient’s current prepaid phone number.
Agree on an amount rather than guessing from a postpaid bill.

This checkout is provided by MobiSend, not the carrier’s own payment website. Guest payment means paying for another person; your payment method may still require sign-in or verification.

Recipient’s phone number

This payment is for someone else

Recipient's name

Recipient's email (for their receipt)

Select a Plan

Loading available refill amounts…

Enter your phone number to get started.

Three similar names, different payment tasks

T-Mobile Prepaid, a T-Mobile postpaid account, and Metro by T-Mobile should not be treated as interchangeable. This form is for the Prepaid selection. If your friend uses Metro, return to the guest carrier chooser; if they have a postpaid bill, ask them to use the appropriate bill-payment channel.

A one-time contribution while they keep account control

A relative can help with a prepaid balance without deciding which plan the recipient should use. Ask the recipient to check their renewal needs first. Your order summary identifies the contribution and its charges; it does not display or settle an independently verified postpaid statement.

Your details and the recipient’s receipt

Enter the other person’s phone number as the destination. Use your own information for billing. Their name and email are optional: you can pay without them, or add recipient details on the confirmation page. A recipient email lets MobiSend send them a separate receipt.

This is not an anonymous gift. The recipient receipt can identify the payer by name; it does not include the payer’s email address. Confirm that the recipient email belongs to the person you intend to help.

Review your contribution before paying

Check the recipient’s number, selected amount, fees, and total in the order summary. Pay only when they match what you agreed. A card authorization or pending order is not confirmation that phone service has been restored. Follow the delivery status on your confirmation page and ask the recipient to check their carrier account.

If you notice an incorrect number or an unexpected status, contact MobiSend with your confirmation number before attempting another payment. Review the refund policy for the applicable terms; a completed refill should not be assumed reversible.

Questions about helping this recipient

My friend says their phone uses the T-Mobile network. Is that enough?

No. Ask for the service brand and whether the account is T-Mobile Prepaid. Other brands may use the same network but need their own carrier selection.

Does guest payment mean every payment method works without sign-in?

Here, guest payment means paying for another person. Sign-in or verification may still be requested for the payment method you choose. Follow the requirements displayed in checkout.

Helping someone on a different carrier? Choose their US carrier.