MobiSend · US guest payments

Make a Metro payment for someone else

Help a parent, friend, or another person with their Metro phone service. Start with their number, not yours, and agree on the amount they need before paying.

Review the recipient and total before paying

Before you help this recipient

Confirm that their service is Metro, rather than T-Mobile Prepaid.
Ask what amount they need for their current Metro account.
Read the recipient number back to them before approving payment.

This checkout is provided by MobiSend, not the carrier’s own payment website. Guest payment means paying for another person; your payment method may still require sign-in or verification.

Recipient’s phone number

This payment is for someone else

Recipient's name

Recipient's email (for their receipt)

Select a Plan

Loading available refill amounts…

Enter your phone number to get started.

Helping with a Metro household payment

If the person you are helping shares a phone account with family, ask them which number and payment amount to use. A contribution you choose is not evidence that the entire household balance has been covered. Agree on what your help is intended to pay for.

Metro service and payment status

A Metro payment and a T-Mobile Prepaid refill are different selections here. Keep Metro selected for a Metro recipient, because Metro by T-Mobile and T-Mobile Prepaid are different services. After checkout, use the order confirmation to follow delivery; the recipient should check their Metro account for the remaining balance and service status.

Your details and the recipient’s receipt

Enter the other person’s phone number as the destination. Use your own information for billing. Their name and email are optional: you can pay without them, or add recipient details on the confirmation page. A recipient email lets MobiSend send them a separate receipt.

This is not an anonymous gift. The recipient receipt can identify the payer by name; it does not include the payer’s email address. Confirm that the recipient email belongs to the person you intend to help.

Review your contribution before paying

Check the recipient’s number, selected amount, fees, and total in the order summary. Pay only when they match what you agreed. A card authorization or pending order is not confirmation that phone service has been restored. Follow the delivery status on your confirmation page and ask the recipient to check their carrier account.

If you notice an incorrect number or an unexpected status, contact MobiSend with your confirmation number before attempting another payment. Review the refund policy for the applicable terms; a completed refill should not be assumed reversible.

Questions about helping this recipient

Can I use this Metro page to pay a T-Mobile Prepaid number?

Choose the T-Mobile Prepaid guest page instead. Ask the recipient to confirm their current service brand; a phone number alone does not tell you which carrier to select.

Does guest payment mean every payment method works without sign-in?

Here, guest payment means paying for another person. Sign-in or verification may still be requested for the payment method you choose. Follow the requirements displayed in checkout.

Helping someone on a different carrier? Choose their US carrier.