MobiSend · US guest payments
Help someone with their AT&T Prepaid balance
Contribute to a family member’s or friend’s AT&T Prepaid service using their phone number. Confirm that they use Prepaid before choosing an amount.
Review the recipient and total before paying
Before you help this recipient
- Ask whether the account is AT&T Prepaid, rather than a monthly postpaid bill.
- Confirm the recipient’s number and the contribution they need.
- Review the full charge separately from the amount being added.
This checkout is provided by MobiSend, not the carrier’s own payment website. Guest payment means paying for another person; your payment method may still require sign-in or verification.
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Prepaid support rather than an AT&T household bill
This payment flow is for AT&T Prepaid. It is not an AT&T Internet, television, device-financing, or postpaid bill-payment form. When helping someone who says “my AT&T bill,” clarify which service they mean before entering their phone number.
Agree on a contribution to their balance
Ask the recipient how much they want added and whether their existing balance already covers part of their renewal. Do not treat a plan’s advertised monthly equivalent as the amount required for a multi-month purchase. A payment amount and a change to the recipient’s plan are separate decisions.
Your details and the recipient’s receipt
Enter the other person’s phone number as the destination. Use your own information for billing. Their name and email are optional: you can pay without them, or add recipient details on the confirmation page. A recipient email lets MobiSend send them a separate receipt.
This is not an anonymous gift. The recipient receipt can identify the payer by name; it does not include the payer’s email address. Confirm that the recipient email belongs to the person you intend to help.
Review your contribution before paying
Check the recipient’s number, selected amount, fees, and total in the order summary. Pay only when they match what you agreed. A card authorization or pending order is not confirmation that phone service has been restored. Follow the delivery status on your confirmation page and ask the recipient to check their carrier account.
If you notice an incorrect number or an unexpected status, contact MobiSend with your confirmation number before attempting another payment. Review the refund policy for the applicable terms; a completed refill should not be assumed reversible.
Questions about helping this recipient
Does making an AT&T Prepaid contribution let me manage their account?
This page submits a payment, not an account-access request. Have the recipient check their balance and manage any plan changes through their own AT&T account.
Does guest payment mean every payment method works without sign-in?
Here, guest payment means paying for another person. Sign-in or verification may still be requested for the payment method you choose. Follow the requirements displayed in checkout.
Helping someone on a different carrier? Choose their US carrier.